How to get in touch with us

NECS has been providing Mental Health Counselling in the North East of England since 2006

Our team of 50+ experienced counsellors allow us to provide you with the right support exactly when you need it. Access your counselling online, via telephone or face to face at our offices in Gateshead. If you would like to find out more about counselling and how it could help you, simply give our friendly team a call on 0191 466 1314 so we can talk through your options. Alternatively, email info@necounselling.org.uk or use the form below.

How we use client information

We may use client information to carry out our obligations arising from any contracts entered into by the client and us. We promise to keep your details safe and secure. We will not share your information with third parties for marketing purposes. We may contact you to let you know about other services, events or for evaluation purposes.

The circumstances when details can be shared include:

When a counsellor has good grounds for believing that a person may cause serious harm to themselves or others.
When we are instructed by a court to disclose information.
When a person discloses criminal activity, or knowledge of criminal activity, this includes statutory obligations.

When it is necessary to uphold child protection laws.

Your responsibility

We would ask that you keep us informed (by email, telephone, or in writing) of any changes in your personal data so that we may have our records up to date at all times.

If you wish to withdraw your consent to be contacted, or to us holding or processing your information, please contact us (by email, telephone, or in writing). You have the ‘right to be forgotten’, which means you can request the deletion or removal of personal data where there is no compelling reason for its continued processing.

Our NECS Offices

HLF House, Whitely Road, Blaydon, NE21 5NJ

Pride Media Centre Unit T1, Stonehills, Shields Road, Pelaw, NE10 0HW

Testimonials

Tyne and Wear Archives and Museums

Carol delivered on-line sessions to all our line managers giving them advice on how to support their staff if they are having problems at work.

It was really easy to organise, we have had some great feedback and also really appreciated the resources that were shared after the sessions.

Julie Westgarth - HR Advisor

Newcastle Gateshead CCG

The service we have received from Carol at NECS has been amazing, from start to finish Carol listened to our needs and developed a bespoke programme of support for our staff which has been invaluable, we cannot thank her enough for her professionalism and the way she just intuitively “gets it” and pitches her sessions just right.

Christopher Piercy - Executive Director of Nursing Patient Safety and Quality in the CCG

RTC

Carol has provided a range of free sessions for our employees and Managers which have been invaluable in helping RTC North ensure the mental health and wellbeing of our employees while they are predominantly working from home. The sessions are delivered professionally and the workbooks provide a useful reference tool to reinforce learning points after the sessions.

The NECS team are very approachable and I would recommend their services without hesitation.

Mica MacInnes - Head of Learning and Development and HR

Hillary's Blinds

We have been using NECS for over a year now, and have counsellors come on site once a week. Having counsellors on site has been an integral part of our wellbeing plan, helping to support our colleagues when they need it most, and also helps to remove the ‘taboo’ around the topic of mental health and seeking support.

Beth Hatchett - HR Manager

Why refer your staff for counselling?

It all worked well for me, I guess when in crisis however you need rapid initial access and sometimes even a week seems like forever to be seen, helped, rescued or prevented from doing something more regrettable.

Carry on! More companies need to adopt a proactive and responsive service to staff in crisis. Save and help your staff and you will gain a more committed and resilient staff member for the future, saving time and money to recruit and train a replacement. It makes perfect empathic and economic sense.

Client referred by counselling by employer