Stuck at home? Feeling anxious? We're offering counselling by Zoom or telephone so anyone can access support even when self isolating.

NECS understand that this is a worrying time for people all across the country, which is why we are extending our high quality counselling services to anyone in the UK who has access to Zoom. Your first appointment could take place within a couple of days

We’ve got a team of willing and able counsellors who can provide the emotional support you need.

Counselling is a process to help you to deal with thoughts and feelings which are making you feel low or depressed.

It’s not right for a crisis situation – if you feel at crisis point you should speak to your local crisis team (you can get their number from 111) or the Samaritans (116 123)

Our appointments last 50 minutes and cost £40* per session. Payment will be taken in advance through NetPay. If you think that 50 minutes is too long for you we can offer a 25 minute session for £25 after your initial consultation.

To book either of these sessions please use the link below or call us on 0191 4661314

If we aren't available to take  your call, please leave a message on our secure voicemail and we will call you back as soon as possible.

*we sometimes have pots of funding which allows us to provide counselling free of charge to individuals who can't afford to pay for counselling.  If you want to find out if you can access counselling free of charge give us a call on 0191 4661314 or email

There is no such thing as a trivial problem

If something is affecting your mental health, addressing it early can really help you to move forward in a more positive way.

  • Our counselling is totally confidential and we aim to get your first appointment within a week.
  • Our counsellors offer a wide range of counselling techniques, and we have counsellors who work with anyone aged 4+.
  • We recognise the importance of feeling comfortable with your counsellor – at NECS you don't just get the next available counsellor, or are stuck with seeing one person. We've got over 50 counsellors in our team, and we’ll match you with the counsellor with the exact expertise to help you through your issues. 

We'll get you the right help as quickly as possible

We know that waiting for months to see a counsellor can make the situation worse, which is why we provide a wide range of appointments to allow us to see you quickly. Appointments are available up until 8pm in the evening and at weekends too. If you'd like some more information, email, call our helpful team in the office on 0191 466 1314 or complete the registration form.



At any point in our lives we face difficulties and can struggle to cope with life’s pressures. In fact, 1 in 4 of us will experience some kind of mental health problem in our lives – so it’s not uncommon to have these feelings.

Whether you feel depressed or low, you’ve lost your self-confidence, or your struggling with a bereavement, a family issue, or just not feeling yourself, we can help.


Counselling for children and young people aged 4 to 18

If you are worried that your child is feeling anxious, stressed, depressed or has become really sad, then you might want them to have someone to talk to.

Often children worry about telling their close family what is going on for them in case the family get upset.  That's where a completely independent counsellor can really help them. They know that they can say anything they need to in the counselling session, and it won't be relayed to other people.

All our counsellors adhere to our strict safe-guarding policies. If you would like to explore counselling for your child then please get in touch.


Sometimes a close relationship hits a bump in the road and your couple's dynamic or family harmony can suffer

If you are struggling with problems in your relationship or problems with your family, counselling can be a great way to improve communication and identify any problems. If you feel that you need support as a couple or a family, get in touch to arrange a consultation and we will help you find the right support.

What should I do next?

If you would like to book a consultation simply get in touch. Appointments are available at all of our locations from 9am to 8pm on weekdays and on Saturdays we are open through the day.

You can also drop us an email or call the Head Office number 0191 466 1314 to speak to one of our helpful team. Or register your interest by completing our Registration Form.

• 93% of our clients have said that counselling helped them.
• 98% of our clients said that they would use us again if they needed to
• 98% of our clients would recommend us to a friend

Counselling can help people with a wide variety of issues – including bereavement, depression, anxiety, low mood, stress, phobias, addictions, compulsions and bullying.

If you feel that you have no one to talk to about what is happening for you counselling can really help. We all have thoughts which we can be reluctant to reveal or share – counselling gives you an opportunity to discuss them in a safe and non-judgemental environment.

Counsellors won't give you advice or tell you what to do, but they will let you explore what you want and think about how you can change things to allow you to be happy.

During your consultation session we will ask about what's going on to help us to make sure that you will benefit from counselling with North East Counselling Services, and if counselling isn't right for you we will help you identify the most appropriate support. We look forward to hearing from you.

NECS North East Employers Counselling Services Newcastle Gateshead
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