Jackie was very kind and caring. She had a genuine interest and empathy. She made it easy for me to express what I was feeling and non judgemental.

Great Service. Keep doing what you are doing

Becky made me feel like my problems mattered. I actually felt listened to.

Welcoming and friendly

Counsellor really did make me feel like talking and drew me out of myself, something I don't find easy.

She gave me space to talk and listened when I wanted to open up, helping me with my issues

Thank you for your time and patience, I am very grateful I could go and talk to someone about the way I am feeling

Vivienne was so caring. My daughter looked forward to the sessions, increased confidence through play.

Vivienne was so very sincere and my daughter was very fond of her

It all worked well for me, I guess when in crisis however you need rapid initial access and sometimes even a week seems like forever to be seen, helped, rescued or prevented from doing something more regrettable

Carry ON. More companies need to adopt a proactive and responsive service to staff in crisis.

I enjoyed the flexibility of being able to choose face to face or zoom when my appointments were & how the sessions were tailored to me

"It helped me change my life, the way I see life, relationships, my kids , my husband, myself. It helped me value myself.

As I told her, I will never forget her and what she told me in order to achieve what I wanted from the sessions and my life."

"

"Vivienne was a really good counsellor who I felt was both empathic and non judgemental about my situation.

It was a daunting experience when I first started the counselling but she recognised exactly the time I required further support and got this for me."

"The support I had was excellent because it allowed me to realise a lot and to be open and honest with myself in a space where there was no judgement and allowed me to grow and start to heal."

Understanding, flexible, safe.

The service is: convenient, low maintenance, supportive, understanding, confidential

I am shielding, and the service was so accessible because I could have it via Zoom.
My counsellor was wonderful. I was a bit guarded at first, but she encouraged me by listening to what I was saying, and then finding very good ways to engage with me to open up, and express myself in ways that worked for me. There were a number of issues I had to deal with, and she was the one person I could talk to about everything in 'the round' without censoring myself. She gently brought me to a place where I can now say, I'm ok. I can deal. That is invaluable and she was brilliant.

My counsellor was brilliant, Bill met all the above criteria. venue was comfortable and accessible

Just a huge thank you, your service went beyond my expectations

Claire listened and offered advice. It was also good to talk about other things rather than my daughter.

I feel a lot more positive after the sessions. It really helped my mental health being able to talk to someone freely about my daughter

Feeling listened to and helping me see that i had coped well with my situation.

I always felt heard, and Sue gave me lots of different techniques and tools to use that really helped improve my self esteem and confidence. Sue listened to techniques that weren't working for me and I felt comfortable enough to tell her if a technique wasn't working for me. She didn't pressure me into talking about anything and I feel like this experience has had a massive impact on my negative sense of self and my confidence in being assertive.

I was referred through my local NHS service and was really impressed with the speed in which I was seen (over the telephone). Could not recommend this service and counsellor enough!

Steph is a lovely caring person. She is very understanding and I will miss our weekly appointments. My husband has seen a change in me and is hoping it will continue. The many people I have seen over the years, not one person has been a more positive help.

My daughter created a good relationship with Steph & she said she felt good talking to her.

Terri was brilliant with my son. He felt totally comfortable talking to Terri about things that were bothering him and Terri was brilliant at getting to the crux of the problem. It was a great partnership. My son says he loved his counselling sessions and that they made him feel much better about his life!

Heather is a fantastic counsellor, she is knowledgeable, patient and friendly. I appreciate her support and wish her very well in her life. I felt deflated and trapped in my own head and Heather helped me unpick my issues.

We love getting feedback from our clients - it shows us that we are providing a great quality service which makes a difference to people's lives.

It's our fabulous counsellors who deserve the praise, which is why we've moved the feedback to each counsellor's information page.

If you have been offered an appointment with a counsellor, or you just like to find out what our clients are saying visit the meet our team page and simply click on the counsellor you are interested in.